Went out of town and came back to a gross green pool with a layer of ick on top. Called Ryan and happened to catch him near the house, and he arrived within 10 minutes. He quickly assessed the situation, checked out the equipment, made some adjustments as well as a small repair, skimmed out the ick, and took the time to answer a bunch of questions I had about the pool equipment (we just recently purchased the home). An hour later the pump was running and the pool was already starting to look better. 24 hours later it's about back to normal and he's following up in a couple of days. Couldn't ask for better service and would recommend him to anyone.