The most important thing to have in a coffee shop is good coffee.
But for me the most important thing to have in a coffee shop is always its chai tea latte. I can confirm for you here and now that their chai is outstanding! I think it has to do with the great chai ingredients they use and lots of love (aw, I know) that's put into making it!
It's great that it's locally owned and you can tell. The owner and his staff go out of their way to make you feel comfortable by serving up some killer drinks and friendly service. That's why it's such a great place to grab a coffee and stay to meet friends or work for the day.
The summer is especially nice for a stay because their front is actually a garage door that opens up into the street. Plus the other key to a fantastic coffee house...comfy chairs! I can confirm their cushy-ness is up to lounging standards.
For all you coffee fans I have heard that the coffee is pretty great too. I'm positive that if you stopped by it would warm your tummy and your heart. Extra awwwww!