We decided to grab a late lunch in order to miss the noon rush restaurants typically get. We arrived and were seated right away. It was not busy at all, so we figured we'd be in and out pretty quick. Wrong! After placing our order, we waited 30 minutes for it to arrive - absolutely no reason it should have taken this long when your entrees are a grilled cheese and eggs.
What made us give a 1-star review though was the fact the server and assistant manager couldn't quit apologizing to the people behind us for their wait, comping parts of their order and offering free pie. Now, we arrived and ordered BEFORE the folks behind us and yet our food arrived within minutes of each other. We were the ones who had a longer wait, but not even a simple "I'm sorry" was muttered to us.
Also, the entire time we were there dirty dishes sat on a table directly in sight line. Not the most appetizing thing you look at when eating.
The food in general is hit or miss. The last time I was here I ordered hash browns but they were so hard I couldn't even cut them. It was like they got overcooked or were left out too long. The fries today were limp and soggy.
Overall, okay food but a horrible customer service experience. Stay far away. If you're looking for a good breakfast spot, check out The Haymaker across the street.