Honestly a really bad restaurant experience.
At a certain price point, you need to demand a certain level of service. Nice cutlery and serving platters won't cut it anymore.
We ordered snow pea leaves with garlic ($16), tofu with scallops in a black bean sauce ($19), and deep fried spicy pork chops ($15). I've had far better snow pea leaves--you really can't charge that much for stir fried vegetables and get away with a great review, but we were craving it. The tofu with scallops was fine, I have no complaints but no great remarks either.
We waited like 30 minutes for the first two dishes--that's fine, whatever. But when we waited and waited and received no word on the remaining dish, I knew our waitress has failed to order it. When we confronted her about it, she didn't even apologize. I was honestly pretty upset and cancelled the order.
I mean if you're going to advertise as a higher end restaurant, you better act like a higher end restaurant. Because your prices certainly preaches a class you can't handle.