Have been to Velvet several times, have had amazing experiences with Megan! So professional and knows exactly what waxes to use for sensitive skin types. My friend who also gets waxes at Velvet decided to use the first free wax at European Wax Center, which I held her hand through the worst wax EVER there... they essentially refused to wax certain areas and wouldn't pull their wax off all at once so it was SO PAINFUL for her. My friend, who by then had 5 or 6 waxes, was almost in tears over this terrible wax and we both will never go anywhere but velvet! :)