After reading the reviews, I decided to give this place a try. I'm a runner and my work benefits only cover $500 of massage therapy per year, so I figured $30+tip for the 60 min reflexology session would be worth trying.
I arrived just after 7pm and was the only client - they're open until 9pm during the week. I was immediately seated, given some tea, and a tub of hot (but very tolerable) water was brought for my feet to soak in. After about 10 mins or so, my therapist sat down - a very friendly guy in his 30s - and got to work on my feet. I sat back in the comfy chair and relaxed for the 45-minute session.
He was very thorough and it was borderline painful at times - but needed - with the tightness in my feet and calves. My only minor complaint, which is why I'm deducting one star - was the non-stop talking between him and another woman who worked there. I know this isn't an RMT facility and I'm not paying spa prices by any stretch, so I'd only deduct a half a star if I could.
In any case, it's a tidy place with friendly people. At the end of the session, I handed my therapist $40 cash and went on my way with happy feet. I'll definitely be back.