Slow service and manager that didn't really care. Took 45min to get two of our drinks when we first got there (they didn't even come out until after our appetizers came out). Ordered a blue moon when our entrees arrived and it never came, after over 30min and then us being done eating and ready for our check. Manager danced around apologizing and basically said they were busy and couldn't help the slow service. He was a bit condescending and actually interrupted our conversation with him to cheer at the football game. It was obvious he didn't care at all and the conversation with him essentially turned out to be utterly pointless.
Learned a couple days later after my sister emailed Zipps that that Manager quit or was fired. Learned that the server we had quit after that night too, which was unfortunate to hear since it really wasn't her fault at all and she was doing the best she could.
Also, the nachos came with about a full cup or more of sour cream on top and little else. Pretty unappetizing.