I have typically only left a review if it was a superb experience or I wanted to give props to someone at an establishment. As it is, this is my first truly negative review, and it should confirm many of the other low-rated reviews you see here and elsewhere for this business.
I attempted to schedule an appointment with the owner via text, as his voicemail said that is the quickest way to get a response from him. I've attached the photo of our very brief conversation, complete with his business number so you know it's legitimate.
If you'll see, I actually found Jensen's Elite Detail through a Groupon that was being offered, and I tried to throw the guy a solid. I offered to just pay him directly for the Groupon amount--as opposed to going through Groupon--so he could keep at least the whole (discounted) amount. Had I gone through Groupon he would have actually only received a QUARTER of what a full service payment would have been, because Groupon takes half of the deal AFTER the discount. It's something I do with almost every business, and I've never had one pass me up on it.
More than 24 hours later and I don't even get a courtesy response. Usually this wouldn't bother me too much, but if you read the reviews here you'll see that so many people ran into similar issues, or at least experienced terrible customer service with a smarmy attitude. I expressed that displeasure to the owner, and his response was like that of a scorned former high school significant other.
Don't waste your money here, because the owner obviously doesn't value his work or your patronage.