Some friends and I decided to eat here after seeing how highly this eatery ranked in reviews online- 14th in the entire city on tripadvisor! Must be awesome, right? Wrong. I want to start off by saying that the service was out of this world; our waitress (I cannot remember her name, maybe Heather?) was kind, attentive, quick, and conversational. Everything else was awful. They claim to be a diner and grill but they definitely do not have a good balance of items from each; the menu was massive in size and about 4 pages long. The French onion soup was decent but not as amazing as they claim. My Caesar salad was good but my friends both had burgers and they were extremely disappointed. The burgers were clearly frozen, not fresh as the menu claimed. Very greasy and hard to eat, they couldn't even finish them. It wasn't the worst place I've ever eaten at but I certainly won't be back.