Wow, they have a lovely website, which I thought was a good sign. I purchased a coupon from Living Social. Spent a week trying to contact them via their lovely website, phone, and email. No one ever got back to me, but the merchant marked my voucher as redeemed. I called Living Social and turns out there were plenty of complaints about this merchant never getting back to them, or marking their voucher as redeemed when no services had been provided. Living Social offered to refund my money without my even asking. BUYER BEWARE!