I have come to this car wash for four years and they always take pride in doing a great job! This car wash is very personable and when you opt for a detailing, the manager takes the time to talk with you and let you know that they are going to do a great job for you, and this result is delivered. Of course no one is perfect, so if there is anything unsatisfactory about your car wash, they want it brought to their attention, and they make sure to fix it and write things with the customer. Excellent customer service!