I've been going to EWC for a couple years now, starting back in New Jersey. I've lived in Charlotte for a year now, and during that time I bounced back and forth amongst three other locations in the area before this one (thankfully) opened up. I honestly was losing hope that I'd find another waxing specialist I could rely on. Well... I haven't once chosen to go to one of those three other locations again. I now see Courtney every 4 weeks, and she's just great - and so thorough! In addition to that, she's friendly and always makes me feel comfortable and leave happy. If you're wondering which girl to choose at the Arbors location - pick her and you won't be disappointed.