I've only been able to order to-go from here a handful of times, so I will have to hold out on the 5th star until I take the time to dine-in and get the full experience; but I believe it is looking very good for me to eventually edit this review and give it the 5th star it possibly deserves.
It is a new location, so it has been in pristine condition for each of my visits. The food has been delicious for what it is: fast-casual soup, salads, and sandwiches. The staff has been polite and courteous with each visit and the food has been correct with each order (typically my order ends up being for 3-5 people when I make a food run for our office so this is a somewhat important issue for me).
Nice touches that I appreciate include the flavor syrups for the fountain drinks and the free sample cups for the soups (I hope these won't get abused and taken away as I love adding a pump of vanilla to my root beer and sampling a new soup with each visit since they have so many).