My husband and I started initial paperwork in the event that we decided on an apartment at skyline (used to be Altavista). We had seen one apartment in which we had interest but we were clear that a decision was not made. We were told that if we decided on the apartment we could log on to the website and pay a non refundable $204, now that the initial paperwork was started. The next day we spent some time in the apartment to check for allergies since I don't usually do well with carpet. I reacted to the carpet so we decided against it.
What I discovered several days later were two withdrawals from our checking account for a total of $86 for our "application fee". This was never disclosed to us. We were told that we were "starting the paperwork to make it easier if we chose to apply". The fine print says after 24 hours the application fee is not refundable. What a scam. The verbal exchange did not match the fine print.
I'd give zero stars if I could.