We had an AC go out last Saturday night. We have used this company and the past and they've always provided prompt professional service. I called and left a message on their emergency line, Sunday morning and received a prompt call back. They scheduled me for that morning and arrived right on time. The technician found the problem, a defective part, and replaced it on the spot. The AC worked great. I highly recommend this company and have used them for over 9 years.