I don't like to put on negative reviews on people but I have to say I was not satisfied at all with my experience. Spent $120 on my hair coloring, asked for medium brown, turned out darker. And worst of all, it's unevenly colored and lots of part didn't cover my original color well. My root was darker than the rest, and I got patches of lighter color in the middle part due to failure of covering the original color. I don't think they lack the skill but just to lack the heart to listen and pay the real effort to give the customer what they really wanted. As a professional hair studio they should have dealt my hair better than what they did.