I will never be going to ANY foot spa after my experience here. Doesn't even deserve one star.
My husband and I decided last minute to get a massage after our dinner date. Before I moved to Vegas I wouldn't even think about walking into a $20 foot spa, but living here for so long I've met so many people who go to these things on a normal basis. My grandma has a regular place she goes to, which is the last foot spa that I went too. The reason we came to this foot spa is because it was late and I didn't want to wake my grandma to ask her the name of her regular foot spa place she goes too, so we came to this one instead because it was recommended by a few of my coworkers who suggested it.
So as we were walking to the door this not so friendly guy in an orange shirt was standing outside the foot spa and I think smoking a cigarette. The guy inside guides me to the private room for me and my husband. Two guys walk in, and the guy with the orange shirt who was standing outside was the guy who ended up being my masseuse. He did not wash his hands. His hands smelt and felt like cigarette smoke, I know because I could smell it as he started massaging my face first.
I tried to ignore it because I didn't want to be rude, but I hate cigarette smoke so bad I couldn't handle it so I stopped him and tried to say as least offensive as possible (because I knew he had like 50min. Left to massage me), "I'm sorry, but your hands smell like cigarette." He didn't understand what I was saying so my husbands masseuse had to translate what I said. With no apology, he got up and washed his hands. He came back, said nothing, and began massaging me..EXTREMELY rough as if he was upset that I asked him to wash his hands. When he started massaging my feet and legs, he grabbed my ankles to throw my legs up to spread my legs more. I felt violated, and scared to say anything. I know that any masseuse knows never to massage a clients spine, or atleast be able to tell just by looking at someone how much pressure a person can handle, and if they don't know, then they atleast start off with less pressure. I'm 5'5 and weigh about 125. I know that even anyone who isn't a massage therapist would be able to tell that I could not handle the amount of pressure he was putting on me. He was also pushing down on my spine with his arm, but felt more like crushing. Same goes for my neck. At the end of the massage he went out of the room to grab hot towels. He dropped it on my back and I yelled," oww", from it being too hot, he then pushed the towel down harder onto my back. I know it sounds like something I should have spoken up about, and I know I should have, but again, I felt afraid. I have never felt that way with any massage that I've ever gotten, let alone with my husband laying right next to me who would have ended up going to jail if I ended up saying anything while We were there. Walking out of the room I already felt bruised all over my body. I couldn't bring myself to make any eye contact with the masseuse after. I just wanted to leave. Walking out of the room, there was a sign on the wall that said if I wasn't satisfied with my services that I would be refunded. As I walked to the front in pain, I contemplated complaining, but it was just so beyond having to pay that I just didn't even want to talk about it, or complain especially because the guy was standing right there waiting for his well underserved tip. Again, I just wanted to leave so I told my husband to give the guy $10, because I know if I give less they complain and I just didn't want to have to speak with the guy at all at this point. After we left I ended up crying the whole way home with my husband asking me what was wrong. I told him what happened and he questioned why I didn't say anything while we were there. Physically i was in pain, mentally I was afraid. I felt violated and overpowered the whole time after mentioning that his hands smelt like smoke, and with all that I was feeling, or trying to understand how I was feeling, I also didn't want my husband going to jail for battery that night.
We went on Wednesday night, I worked Friday night. With my job I'm constantly on my feet, and that night it was very obvious that something was wrong with my back and neck from the massage I had gotten two nights before. I was in pain the whole night.
After cleaning my house after a while, the same pain comes back. The last time I had back pains as bad as I do now was when I was 7yrs old in a bad car accident. I am now 24yrs old and I know the pain isn't from a car accident I had 17yrs ago. I would NEVER recommend this place to ANYONE! Will never be getting this type of massage again.