I am a member and signed up for a year of personal training at this location.
I love this location because:
-the trainers encourage me to push myself but are not tyrants, and don't make me feel bad for knowing my limits
-when I was up for personal training renewal, the manager understood my reasons for not renewing and was not pushy
-if I have a good reason to cancel a personal training session, they do not charge me for it; they understand the reality of busy lives
-the managers, staff, and trainers make a point to know my name and greet me by name at the door
My only complaint is that sometimes (most of the time) the toilets are disgusting.