Anytime you can order online and cut your wait time, I am a super fan. I decided to check these guys out for my friends and my "tradition" of Monday night football and wings.
Online ordering was a breeze and I arrived ahead of my scheduled pickup. Definitely greeted warmly and the dining room had a few customers waiting in it. There was another guy waiting for a to go order... they make everything fresh to order so it's "#worththewait". They have a selection of flavors and being a major chain, I would think they would be consistent at any location. I experienced them in Chicago since there's a place near where my family lives and definitely thought their wings were solid.
Having the new locations open up in Charlotte (one up in the University area opened about a year ago). This one opened about 2 weeks ago and I'm excited it is close to Southend.
The dining room has a smattering of tables and you can push them together for larger groups. They offer more sides than fries: veggie sticks, coleslaw, potato salad, baked beans, and baked rolls. Lots of dipping sauces to choose from too.
Staff was super friendly and they were banging out wings and food. You can totally see the kitchen from the bench you get to sit on while waiting for your order.