My sister has it right. This is like the dutch bros of italian foods. I feel like the joy is forced and they probably all hate working there, what a damper on the mood. All we ordered was a pazookie and it took like 20 mins to get it lol. People after us got their food.
They probably just had a busy day, but this was our experience. Also, who's architectural genius was it to have just two bar stools facing the open crowd loft style??
This is weird.