A year ago my son purchased a "Black Card" and was told it cost $5,000 and his tattoo removal would cost about $2500. So he could have another $2500 to spend on anything else he wanted in the future. Now the scottsdale office and their corporate office is telling me something completely different. My son has had 8 laser sessions and the tattoo (which was only black) is lighter but not nearly gone. Laser Away is now telling us that he is out of money and needs to buy another package. They have charged him already $4,700 and he still has a tattoo. And when I asked to see a contract, because I assumed there would be a contract with that kind of money being charged, corporate office says they don't have contracts. WHAT! Not a smart way to run a business. I have used the services at the scottsdale quarter, as well as my daughter and I have been disappointed. We will not be spending another penny there. They also have a hard time keeping technicians. That should say something.