Parts Dept. review , soo.....I drove to A&L BMW with my old parts , got to the parts counter with my old parts in hand (2 exhaust gaskets and 2 round head splined exhaust bolts ), Gave the parts counter person VIN # and told him these are the parts that I need to order , He said ok , no problem and I paid $8 extra to have them shipped to me when the parts came in ( I live about an hour north ) ,when the parts were delivered I took them to my mechanic and it turns out that the bmw parts guy ordered the wrong bolts (the gaskets were correct), so I made another trip back to the bmw parts dept and showed them the bolts I ordered and the bolts that they sent , (like comparing apples and oranges , totally different). After about a ten minute discussion with the parts guy telling me "we'll ...thats what the computer says" and both sets of bolts on the counter in front of his face clearly different ( bolts he ordered were hex head Non-Splined bolts and my old bolts were Round head Splined bolts laying right there side by side ) and what really is the icing on the cake is that he insisted on charging me a 30% restocking fee for The WRONG PARTS that the BMW parts dept guy ordered!! A&L BMW gets the worst possible review that I can give on here and every possible webpage out there!