Checked in to use the free massage, after thirty minutes of laying down waiting to start, turns out the machine didn't work, so I asked if I could just trade that for a thirty minutes back massage instead. Thought they understood me, but as usual at places like this, they just nod and don't understand a word you say. She ended up charging me and since I WA son vacation I didn't want to make a fuss over $30 but I'm disappointed in the lack of communication they had.