I can't stress how disappointed I was with this location.
I ordered the Mexican Chipotle Guac burger with water and my boyfriend orders a Patty Melt with an ice tea. The waitress brings our drinks out and first thing I see is a fly floating in my water. I'm sorry but it was a large fly, you could have avoided that situation promptly but sat down the drinks walked away. We sent both of our drinks backs, just because I don't know if that came from the fact that you left your ice area completely exposed and open allowing flys to get in there but we gave up on the drinks and tried to wing the food.
Next comes the food. My 'Mexican Chipotle Guac Burger' was pretty much a guac burger. I had a spot of chipotle sauce on the bun that I couldn't even taste and the burger was dry and overcooked. My boyfriends patty melt had burnt onions and his burger was also dry and overcooked. At this point, I'm irritated and upset. I asked the waitress to take the food back and I'll pay for the fries we ate. While I offered to pay for my fries, you would have thought she would have said don't worry about it and let us go on our way. False. She charged us for the fries and didn't come back to our table but sent over what I assume was her manager.
The whole experience was really a let down as I remember the first time going to a Johnny Rockets some 20 years ago and never having a negative experience since. This most definitely left a for lack of better words "bad taste" in my mouth and I will not be going back.