I brought my 02 accord in for an oil change with a 17.99 coupon from the mail. Scott, the manager there, was more than welcoming when I first stepped through the doors, and it took only 30 seconds to fill out paperwork and walk out to enjoy the rest of my lunch break. I came back later that day to pick up my car and found everything was done. There weren't any up selling or coat haggling. Scott told me all the other fluids in my car were still good, and I got the discounted price from the coupon plus tax and shop supplies, which were only a few bucks more. Overall, greatly satisfied.