The hygienist was very thorough and answered all of the questions I had. I didn't 100% trust the last dentist I went to so I was nervous to go to another new dentist and she assured me that I was in good hands. When the dentist came in he explained everything they needed to do to get my smile back in tip top shape. I went back to have fillings and I've always had to have the dentist stop and numb me again but Dr.Cook didn't have to do that. He worked quickly and it was probably the best filling experience I've ever had.