I have been going to Forbici for about two years, now. I always have magnificent service and walk out looking (and feeling) (AND LOOKING) so pretty! I go to Anna, a stylist there, and I went to her previous salon, so when I got there for the first time, she gave me full tour of the place and explained the products including the good points and not-so-good points of each (which I really appreciate). She always offers me a beverage and makes sure I'm well cared for there, which is so nice! The salon itself looks exactly how you want a nice salon to look - very clean, cute style, and modern.
Another thing I have noticed and really appreciate about Anna is that she is constantly learning her trade. She already does fantastic work, but she makes a point to learn (for example) men's cuts from a barber or she goes to conferences to see what's trending. She has a real passion for the art she chose and I benefit because of it! I have had people (plural) comment on how nice my highlights look! A hairdresser who was cutting my hair (yes, I was cheating, but I didn't have color done and Anna's salon is 20 miles away and this one is across the street from where I work!) said "who does your highlights because they look great! You have to keep going to her!" Yes. That really happened.
I have been going to her for so long that I can say "have at it" and she knows what will look good on me. That's rare to find, and one of the reasons why I followed her from the other salon. You don't mess with a good thing!