This is a hard review becuase there were a couple of front desk ladies that were wonderful but the main one I dealt with was rude and unhelpful. We stayed at this hotel over 5 nights while in town for a wedding. First, they didn't put all 4 of our rooms on the same level and then because the names on the reservation switched after the first night we all had to move rooms. There is no free breakfast offered and the cool looking slide at the pool is only open at very limited times so even though we were there for almost a week my kids never even got to enjoy it! The location is good but next time I am in the area I will be staying at a different hotel.