This place has no idea how to run a business! After placing an order with them through skip the dishes, they first contacted me directly telling me they were out of a dish I ordered. I agreed to replace the item with something else in order to avoid a hassle.
They said I could replace it with something I already had in my order. I ordered a kabob dish with 3 skewers (ground beef, lamb chops and chicken) and they were willing to replace it with either a separate ground beef dish or a chicken one. I told them I would like one of the sirloin dishes ($3 difference), as I already had chicken and ground beef in my initial order. They made it a hassle by calling skip the dishes and having them call me to charge my card an extra $3! I called the restaurant back to complain about their poor customer service, reminding them that I grew up in a family who has been in the customer service industry my entire life. They then said that they refuse to deliver here and told me I would have to pick up the food myself if I wanted it and that they would never deliver to me. They caused all of this chaos to charge me $3 after having run out of an item I ordered and not thinking they should let skip the dishes know. Not to mention that many people who use apps like skip the dishes do so to avoid over the phone contact. I ordered a meal and ended up talking on the phone for an hour with no food in the end. Worst customer service I have ever experienced. These guys are are clueless about how to run a business! They're cheap and rude to top it off!