Went in to sell nice clean pants brand new from Levi's. They said they would call me when they were done looking at it and it was gonna be a 2 hour wait and I was fine with that. After 2 hours went by they didn't call or text. I ended up calling to see if they forgot or something and she said it's been done? And what surprised me was that they didn't except it saying it was "looked worn and used" when it was brand new?? Overall very bad customer service I suggest trying other platos closets.