Enterprise is great in general, and this location is one of their best. We save a bunch of money renting off-airport so we are willing to put up with the inconveniences, but here in Phoenix it's easy. The Enterprise folks pick us up at the Sky Train station and get us to their office in very little time and no extra cost. They do the same when we return the car. We fly to PHX a few times a year to visit the family and have not had any trouble with Enterprise.