I'm from NY and am very picky about my pizza. This is the only place I'll get pizza from. They make their own dough and sauce and all their ingredients are fresh. I saw some people complain about their delivery times- sporting events and certain holidays are insanely busy in pizzerias. I don't know why they wouldn't just go pick it up themselves. In the words of Jim Gaiffigan: "I like your food, but not enough to pick it up myself..." It's a small inconvenience for good food.