I have been working with Burns for the last 5 years on different properties that I manage and they have always gone above and beyond. Even when I feel like pulling my hair out and that something is never going to end all I have to do is get a hold of Monica and she makes EVERYTHING happen! When it comes to bugs I know I am a bit of a drama queen because they truly freak me out that bad. However, Burns is always patient and understanding! I wouldn't trust my own personal house with anyone else. I recently bought a home and am dealing with an issue I have never had to deal with before. I am confident that Burns (especially Monica) is going to get me through this, and would highly recommend them to anyone who is searching!