Outstanding!
I went here for a cut and style today and was extremely pleased. The atmosphere was very professional; the gals at the front desk were terrific and the staff were all very attentive and on task.
I've been to the Aveda school before, so I expected this to be similar and didn't have high expectations. I couldn't have been more wrong - this place is night and day different! Fantastic experience from beginning to end.
Ann Hunter, the instructor, greeted me and matched me up with an excellent stylist, Christina. Christina was clearly poised and secure, listened to exactly what I wanted, explained what her approach would be for my cut and made sure we were on the same page. She brought Ms. Hunter over and we discussed the cut. Ms. Hunter checked my hair herself, gave Christina some pointers and stayed a bit to make sure Christina was comfortable doing the point cut. At the end, she came back to check on the finished product and to make sure I was happy.
I have to say that this cut is better than the $65 cuts I've gotten from two top salons in Charlotte. Christina has a bright future ahead and any salon that gets her when she graduates is going to be lucky.
A special mention about Ann Hunter. While I was being styled, I saw her keeping a watchful eye on everything and everyone, circulating throughout the salon/school offering help and making sure clients were satisfied. Her level of attentiveness gives me the comfort level and confidence to come back here, even if Christina isn't there (although I FOR SURE want her to style me again and did set up a follow-up appointment).