I'm mystified by some of the poor reviews - I've been going here for years and they always do a great job. It looks to me like the employees are all college kids and they are friendly and hard-working. I went in last Saturday with an old car we'd just bought for my son which has a sunroof that is stuck open. I wasn't sure they'd even let me in, but the manager happened to come by and immediately stopped to help me. He got towels and stuffed them into the gap, covered it completely with wide tape and had someone else (thank you!) drive it through the wash. Above and beyond service. If you have an issue they fix it with good grace. I'd never go anywhere else.