I don't like to write negative reviews but this place is so dysfunctional and unorganized. They took forever to make my wife's peppermint mocha, i handed them the empty creamer so they could refill it for not just me but the next guy. Fast forward couple minutes later I'm still waiting, I asked how much longer it was going till be to fill up the creamer...I get handed a cup with cream in it? Note to self, take advantage of a Starbucks being on every corner and go to another one next time.