Underwhelming is the word to describe Bon Bon. I might add that it appears that some of the other reviews are making excuses for this place, too. Maybe my expectations were too high, but this is Cleveland - our food experiences should be out of this world. It's kind of our thing.
Some friends and I stopped in on a rainy Saturday for afternoon coffee. Something was just - off. The shop was completely empty, the pastry case looked pathetic and sad, and the staff seemed put off that we were there.
The kicker is that the posted prices are half of what we were charged for coffee. The menu on the wall displays $1.50 and we were charged $3.00. When we asked about this, we were told that 'the prices just went up.' I honestly thought it was a joke.
Maybe it was an off day for them, but between the passive staff, lukewarm coffee, and improperly displayed prices, I think this was the first and last experience at Bon Bon for me.