I work at a pharmacy and have been referring patients in need of medical supplies to this place for years. I recently found myself needing their service while I was looking for a brace for my mother's broken wrist. I call them to ask if they had it in stock and was told they did than i told him that i would be bringing her prescription by so that he could bill her insurance and I could get her the brace. But because it was an hour before they closed he didn't want to go through the trouble and basically told me to go on Monday morning which means my mother's wrist would have been out of a brace for 3 days and he had no concern for her at all!! Horrible customer service. I ended up taking her to Denham orthotics who were so amazing and professional, we were in and out of there within 10 minutes.