I bought a sofa and matching loveseat from Design Republic and they arrived yesterday and look great! I have read the other posts on here but my experience was completely different.
I looked online before going into the store and saw that the couch I liked didn't have a matching loveseat. I emailed them to ask what options there are for a matching sofa and loveseat that would fit in a small apartment and both the online and in-store staff were very friendly and helpful. They were actually able to make a loveseat version of the couch I wanted at no extra charge. They also spent time going over the different fabric options with me.
The furniture is more expensive than IKEA certainly but it's also better quality. I looked around at a lot of stores and felt their prices were reasonable considering the quality of the products. I plan to have these couches for many years and so wanted ones that would stand the test of time.
The only thing I was a little disappointed about was the long delivery time. (They told me it would take 8-12 weeks for my furniture to arrive.) They were upfront about how long it would take though and I was willing to wait. In the end, I got my couches after 7 weeks so it was faster than I expected. The delivery people were friendly too. Overall, I was very happy with the service and product I received and have already recommended this store to other people.