I have worked in restaurants for more years than I care to admit. I have worked casual to upscale and everywhere in between. I know good food and I know good service. Firebirds never ceases to amaze me. The steaks (particularly for the pricepoint) are expertly prepared and the sides are on point. Wine and spirit selection will please any pallette. As for the service, I am always impressed. We've been a few times and most times have been greeted by a manager at some point during the meal to inquire as to our satisfaction. In other cases I found the servers to be engaging and friendly without being annoying. I've been to both the Southpark and Stonecrest locations and the consistency is precise. You really can't ask for much more from a restaurant!