We never have gotten a call from this company, I found them through another source and so glad I did. Our carpets and kitchen floor have never looked so good. We have had other "professional" cleaners clean our carpet but it has never looked this good. We keep saying we are going to change the carpet in the office and just never get around to it. It has a lot of foot traffic. After Jimmy finished cleaning that carpet, it looks brand new. But the best part is our kitchen floor. That floor was a MESS. It's over 12 years old. When Jimmy finished with it, I could not believe what I saw. A new looking floor. I was shocked. I love to ask questions and Jimmy took the time to answer them all and give some good suggestions. I will definitely be calling them again. Thank you Adobe for a job extremely well done.