Tech that came out was Jonathan, he did a great job installing our new LiftMaster opener, he was a few minutes early, did quality work, and knows the product line extremely well. Jonathan also inspected the other components of our garage door and gave me some advice on maintenance to prolong the life of the springs.
Would I recommend this company to friends and family? Absolutely...I already have. Last week one of my boss' garage door openers started to malfunction and I gave him MasterCraft's number and site link.