The food is delicious, a bit overpriced in terms of bottled juices but good nonetheless. The reason I'm giving this a negative review is the service.
I waited in line for at least 15 minutes, with a large line accumulating behind me, because the employees were talking to one specific customer. When it came my turn to order, I was greeted with an attitude.
I forgot to specify whether I wanted my bagel toasted, and the employee brashly told me ALL BAGELS ARE TOASTED. I was simply trying to clarify. After my bagel was done, the employee slid it across the counter to me, saying nothing at all.
Because of this downright rude service, and by a perceived manager at that, I will no longer be prioritizing my stop to Brueggers as I have in the past.