Horrible. 30 minute wait in line, employees all have scowls on their faces, no hellos or polite "what can I get for you"s. No back ups for the prepared food, had to wait three separate times while they went in the back for another bin of salsa, then sour cream, then cheese. Chicken was so burnt, I had to pick every piece of it out of my burrito. Waited 3 minutes while cashier went in the back to "bag" our chips, then she said it would be a few more minutes while she wiped down a tray for us. Never again, Elyria. Absolute trash. Will drive the extra twenty minutes for ACTUAL customer service.