Following a "fender bender", I selected Scott's out of a list of 17 nearby repair shops contracted with my insurance plan. The adjuster had reported touring the shop, stating it was the cleanest he had ever seen. Scott's was able to take my car immediately. They coordinated with Enterprise for a rental car, developed the repair estimate, then worked directly with my insurer throughout the process.
When I picked up the car, it looked brand new. The repair work was invisible to see, the paint work was perfect in every way. On driving home, I experienced a warning message related to the brakes, advising me to take the car "immediately" to the dealer for service. Scott's worked directly with the dealer service department, covering the cost to repair the issue, (disconnected cables) as well as covering the additional rental car expense; I did not have to ask, they "just did it" because it was the right thing to do.
Everyone at Scott's treated me like a 5 star customer from beginning to end. I would recommend them with no hesitation to anyone needing auto repair. They are professional, friendly, customer focused and genuine in every aspect of their service. Thank you Scott's Coach Works.