We booked here specifically because of the free shuttle, only to find out that the 3 mile radius comes with unwritten stipulations as to where they're willing to take you. We were refused any destinations on North Davidson (so don't even think about trying to get to Revolution pizza, or Growlers for their phenomenal house made sausages). This also excludes any of the craft breweries within the 3 mile radius. We were given the excuse that traffic is too heavy, they're located in dangerous neighborhoods & they have ordinances against public shuttle services (seriously??). Funny that our taxi was only one of a line of busses and vans picking up and dropping off patrons at NoDa.
As for the accommodations themselves, it is your typical Hampton, nothing fancy. The bed was comfortable but the ac/heat runs of a wall thermostat straight out of the 60's. The room was either too hot or too cold and the unit was not able to maintain a consistent temperature. The breakfast was mediocre and the area where it is set up is very congested. People crowd around the waffle irons, making it impossible to access the toaster or pastries.
I really would not recommend staying here unless there was nothing else available. There are many far nicer hotels for the same price within a few block radius, and we will definitely stay at one of those when we are in Charlotte again.