Very cool experience. They make the ice cream right in front of you...from scratch. Fun for kids to watch and experience. The ice cream is ok but not the best ice cream I've ever had either. The staff is ok. They're kids so you can't expect a lot...I guess. They're not overly friendly, but not rude. I wish they would train the staff to have a funner attitude like Dutch Bros. It would totally make it a better experience. The price point is a bit high. But you're paying for the experience. Overall, I would say it's at least worth trying.