If there was a 6, 7 or 8 star, Dayna would be awarded that! Dayna was SO INCREDIBLY helpful. I called him because our house wasn't getting hot water and all switches were on. Turns out my pilot light had gone out (probably in a wind storm). Dayna FaceTimed with me and spent a full hour on the phone walking me through and helping me relight it. He offered to come out at 6:30am the next day (or as early as I wanted), but instead we solved it on the phone for free. I am truly indebted to Dayna and would recommend him to ANYONE. Thanks again Dayna!