When you first pull up Tony is a super nice guy. Promises that the car will be really cleaned for the Ultimate Wash costing $39.99. Unfortunately that was not the case. I waited almost an hour for a car that was still dirty outside and in. Yes, my car was super dirty when I brought but that's the point. If you can only keep clean cars clean, then maybe it's the wrong business. As I walked around and pointed it all out there were just excuses about why it still looked that way. This was after a supervisor had them redo a bunch of work. Still wondering what they were doing for an hour with multiple people working on it. Lastly, they skipped my tires completely. Safe to say I won't be back.