I have stayed here twice now and the people who work here are super helpful and friendly. Whether I have to call ahead and notify them that I am checking in late, or asking if I can put ice packs in their freezer from my cooler driving all the way from the Midwest, they are always able to help me out. It's in a pretty nice area as well and love that there is a Whole Foods right around the corner and tons of places to eat. It isn't too far from other main Pittsburgh areas as well. This is definitely my go to place to stay while here!